Returns, Exchanges and Refunds:
Full priced items & sale items purchased from ShopAmbience are eligible for return within 2 weeks of your receipt. Whether you are returning for a store credit, refund, or exchanging for a different item, all items must come back to us in same condition in which you received them or we will not issue a refund. When returning any item, they must include tags attached and show no signs of wear and tear, damage or alteration. Due to health code and hygienic reasons, Hats, Scarves, Jewelry, Swimwear, Hosiery (if original seal is broken) and Lingerie, are Final Sale.
Discount Codes / Special Orders / Price Match
Items purchased with a promotional code are eligible for refund. When returning any item, they must include tags and show no signs of wear and tear, damage or alterations.
Special Orders may be made via telephone or email request. Items purchased for Special Order depend on the designer availability, and must be paid for in advance. All Special Orders are FINAL SALE. No returns, exchanges are refunds.
Price Match consideration is only available when purchasing our items to match another sites Full Priced items eg: If you see a dress on another site for sale, we will not price match to their sale price. Price match has a 50% limit. This means we will price match up to 50% on all items.
In appreciation for your loyalty, Ambience voted the best boutique in NJ will send you a $100 gift card for every $1,000 you spend, excluding promotional priced and sale items, within any 12 month period.
ShopAmbience.com offers free UPS ground shipping and returns (excluding sale items for returns) on all orders $100+ within the 48 contiguous states
Same Day Delivery New York City Exclusive:
ShopAmbience.com offers same day service to NYC for $9.95 for orders placed before 12 pm. This one way service makes shopping easy. At check out, go to shipping rates> more carriers > the next drop down select Same Day Service NYC. You will receive a text message with the option to choose a delivery time if that is your preference.
Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from ShopAmbience.com, you are the importer and must comply with all laws and regulations of the destination country. You authorize us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.
Refer a Friend program is a fantastic way to earn a $25 gift certificate to shop at our store or on our website. Refer a friend and whomever accepts your invitation and starts shopping with us, you earn a $25 gift certificate. To receive the gift certificate all that has to be done is make sure your friend enters your email address in the section that says additional information directly below the "bill-to" "ship-to" information at checkout, in the section that asks did a friend refer you and in the space provided enter the email address. We will email them the gift certificate 45 days after the order ships and only if the item is not returned. Please note you cannot refer yourself or any person associated with the order, the order must be greater than $50 and does not apply to gift cards.