Full priced items & sale items purchased from ShopAmbience are eligible for return within 2 weeks of your receipt. Whether you are returning for a store credit, refund, or exchanging for a different item, all items must come back to us in same condition in which you received them or we will not issue a refund. When returning any item, they must include tags attached and show no signs of wear and tear, damage or alteration. Due to health code and hygienic reasons, Hats, Scarves, Jewelry, Swimwear, Hosiery (if original seal is broken) and Lingerie, are Final Sale. Please note if you exceed the 2 week return period, we will issue you a store credit.

Items purchased with a promotional code are eligible for refund. When returning any item, they must include tags and show no signs of wear and tear, damage or alterations.
Special Orders may be made via telephone or email request. Items purchased for Special Order depend on the designer availability, and must be paid for in advance. All Special Orders are FINAL SALE. No returns, exchanges are refunds.

Please feel free to contact us at 201.945.9599 or email us at ambience@shopambience.com with any fashion or order questions. We are located at 22 City Place in Edgewater NJ 07020